Breach Concierge & Executive Response
When a breach hits, your executives need a trusted guide - not a ticket queue. A dedicated senior incident response lead, named in your agreement before you need one.
- 3
- Regional officesBaltimore, Charlotte and Knoxville
- 1,400+
- Detection rulesShipped via peer-reviewed CI/CD pipeline
- 100%
- U.S.-based analystsZero offshore escalation paths
A breach is not just a technical crisis - it is an executive crisis, a legal crisis, and a communications crisis all happening simultaneously. SOClogix Breach Concierge assigns a dedicated senior incident response lead to your organization from the first call through full recovery, so your leadership team has a single trusted expert guiding every decision.
While our forensic team traces the attack and our SOC contains the threat, your Breach Concierge handles the rest: briefing your board in plain language, coordinating with legal counsel and your cyber insurer, advising on regulatory notification timelines, and managing the crisis communications that protect your reputation.
We built this service because breaches expose a gap most MSSPs leave open. Technical IR teams stop the bleeding - but who explains what happened to the CEO at 2 a.m.? Who coordinates the HIPAA notification with your attorney? Who makes sure your cyber insurance claim is filed correctly? That's the Breach Concierge.
How We Respond
Who This Service Is For
What's Included
- Dedicated senior IR lead, named in your agreement
- Forensic investigation and root-cause analysis
- Board and executive-level incident briefings
- Regulatory notification guidance (HIPAA, PCI-DSS, SEC, state laws)
- Legal counsel and cyber insurance liaison coordination
- Crisis communications and PR strategy support
- Business continuity and operational recovery planning
- Evidence preservation for law enforcement or litigation
- Post-incident executive summary and lessons-learned report
- 90-day follow-on security hardening roadmap
01Initial Response
Your dedicated Breach Concierge gets on the phone with you. We assess scope, begin containment, and brief your executive team on what's known, what's not, and what happens next.
02Forensic Investigation
Our forensic team traces the attack path, identifies compromised systems and data, and establishes the breach timeline. Evidence is preserved in a forensically sound manner for any legal or regulatory proceedings.
03Regulatory & Legal Coordination
We work alongside your legal counsel and cyber insurance provider to determine notification obligations under HIPAA, PCI-DSS, SEC, state breach laws, and GDPR - and help draft accurate, defensible notification language.
04Recovery & Hardening
Once contained, we guide your team through verified clean restoration, credential resets, and a prioritized hardening roadmap so the same attack cannot happen again.
Healthcare Organizations
HIPAA breach notification timelines are strict. A concierge who knows the rules is not optional.
Financial Services & PE Firms
SEC and state regulators expect prompt disclosure. Board members need briefings in plain language, not technical jargon.
Manufacturers & Critical Infrastructure
Operational downtime is measured in millions per day. Speed of recovery is the primary metric.
Professional Services Firms
Client confidentiality and reputation are the business. A quiet, expert-led response protects both.
Key Benefits
Call our 24/7 IR hotline immediately. Every minute of dwell time increases breach cost and scope.
- One dedicated point of contact through the entire incident
- Reduce breach costs with faster containment and recovery
- Navigate regulatory notification with confidence
- Protect executive and board relationships during a crisis
- Resume normal operations faster with an expert guiding recovery
- Active Breach?
Plan Ahead
Don't wait for a breach to engage us. Pre-arrangement means we already know your environment when it matters most.
Free Risk Assessment
25 questions across 5 security domains. Get a personalized PDF report emailed to you instantly.
Key Benefits
- One dedicated point of contact through the entire incident
- Reduce breach costs with faster containment and recovery
- Navigate regulatory notification with confidence
- Protect executive and board relationships during a crisis
- Resume normal operations faster with an expert guiding recovery
Plan Ahead
Don't wait for a breach to engage us. Pre-arrangement means we already know your environment when it matters most.
Request a ConsultationCall (443) 409-5426Free Risk Assessment
25 questions across 5 security domains. Get a personalized PDF report emailed to you instantly.
- IR Team Online 24/7/365
Active incident?
Every minute of attacker dwell time increases breach scope and recovery cost. Our team engages on your call, at rates and terms agreed in advance.
Answered by a live analyst - not a call center
Pre-engage before the breach
Brief us on your environment now - no retainer required. On the day you need us, we're already oriented.
- 30-min kickoff call, zero cost
- Environment overview on file
- Priority queue on activation
Get Breach Concierge Pricing
We scope every engagement to your environment and team size - no obligation, no lengthy sales process. We will get back to you within one business day.
Every quotation is built from a scoped count of your real environment. Annual and monthly terms available.