Incident Response Retainer
The IR team you call during a breach should already know your environment. Pre-arrange your response before you need it.
- 3
- Regional officesBaltimore, Charlotte and Knoxville
- 1,400+
- Detection rulesShipped via peer-reviewed CI/CD pipeline
- 100%
- U.S.-based analystsZero offshore escalation paths
Most Companies Hire an IR Firm During the Breach
When the breach happens, leadership calls a firm they have never worked with. That firm spends the first hours reading network diagrams and establishing access. Meanwhile, the attacker is still in the environment, and the clock is running at $300+ per hour.
A retainer eliminates that gap. SOClogix is pre-authorized, pre-onboarded, and pre-negotiated before you need us. When you call, the scoping, authorization and rate negotiation are already done.
Every minute costs money
The average cost of a data breach in 2024 was $4.88M. Breach cost scales directly with dwell time. Companies without an IR retainer spend 30% more per incident hiring firms at crisis rates.
We already know your environment
A retainer means onboarding happens before the breach. When you call at 2am, we are not reading network diagrams for the first time. We know your crown jewels and your escalation chain.
Insurers require it
Many cyber insurance carriers now require a named IR retainer as a condition of coverage or as a prerequisite for favorable premiums. A retainer is not just smart - it is increasingly mandatory.
Pre-negotiated rates, no surprises
Retainer holders receive pre-negotiated rates locked before the incident. Crisis-rate IR engagements routinely run $300-$600/hr. Retainer pricing is a fraction of that.
What's Included
- Named IR team before you need them
- Pre-negotiated rates - no crisis pricing
- Satisfies cyber insurance requirements
- Quarterly tabletop exercises included
- Environment onboarded before a breach
- Regulatory notification guidance
Get a Retainer Quote
Annual agreements. Unused hours roll over. Pricing based on environment size.
Free Risk Assessment
25 questions across 5 security domains. Get a personalized PDF report emailed to you instantly.
$4.88M
Average US breach cost (IBM 2024)
30%
Higher IR costs without a retainer
194 days
Average time to identify a breach without IR prep
24/7
SOClogix retainer hotline coverage
How a Retainer Works
Three steps to turn your IR plan from a document into a practiced, pre-authorized capability.
01
- Retainer Works
Retainer Agreement
Sign the retainer agreement and pre-authorize SOClogix as your named IR firm. This document satisfies most insurance carrier requirements.
02
Environment Onboarding
Our team conducts a 60-minute environment walkthrough. We document your network topology, critical assets, identity providers, backup posture, and escalation contacts.
03
Quarterly Readiness
We run tabletop exercises, review and update your IRP, and stay current on your environment changes. When an incident occurs, we activate immediately with full context.
Every Retainer Includes
- Dedicated named IR team pre-assigned to your account
- Quarterly tabletop exercise to test your response plan
- Annual environment walkthrough and asset inventory review
- 24/7 IR hotline answered by an analyst, not a ticketing system
- Pre-authorized toolset deployed to your environment
- Incident response plan (IRP) drafting and review
- Regulatory notification guidance (HIPAA, PCI-DSS, SEC, state breach laws)
- Cyber insurance claim documentation support
- Executive and board-level incident briefing templates
- Post-incident root cause analysis and hardening roadmap
Retainer Questions
Standard IR means calling a firm during a breach and waiting while they learn your environment. A retainer means we are already your designated IR firm before the incident - we know your systems, have pre-authorized access procedures, and can activate immediately at pre-negotiated rates.
Increasingly, yes. Many carriers require a named IR firm as a policy condition, or offer lower premiums when one is in place. The SOClogix IR retainer agreement is formatted to satisfy standard carrier documentation requirements. We can work directly with your broker.
Retainers are structured as annual agreements. Unused retainer hours roll over within the agreement year. Contact us for pricing based on your environment size and desired coverage level.
Yes. Many clients combine an IR retainer with our Managed SOC or MDR service. This means the team monitoring your environment 24/7 is the same team that responds to incidents - no handoff, no ramp time, no knowledge gap.
You call the 24/7 IR hotline. Our team answers - not a ticketing system. Your named IR lead is engaged and containment and investigation begin, with the response targets set in your retainer agreement. All of this happens at your pre-negotiated rate with no additional contracts to sign during the crisis.
- What is an IR retainer and how is it different from standard incident response?
- Does my cyber insurance require an IR retainer?
- What is the minimum retainer commitment?
- Do you also provide MDR and managed SOC alongside the retainer?
- What happens when we activate the retainer?
Key Benefits
- Named IR team before you need them
- Pre-negotiated rates - no crisis pricing
- Satisfies cyber insurance requirements
- Quarterly tabletop exercises included
- Environment onboarded before a breach
- Regulatory notification guidance
Get a Retainer Quote
Annual agreements. Unused hours roll over. Pricing based on environment size.
Request a QuoteCall (443) 409-5426Free Risk Assessment
25 questions across 5 security domains. Get a personalized PDF report emailed to you instantly.
Arrange Your IR Retainer Before You Need It
A 30-minute call is all it takes to have SOClogix named as your incident response firm, satisfy insurance requirements, and start onboarding before the next breach.
Retainer agreement delivered within 48 hours. Annual terms with unused hour rollover.