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Services

SOC Capabilities

Inside SOClogix's 24/7 Security Operations Center - analyst structure, detection engineering pipeline, tooling stack, and how every incident is prioritized.

3
Regional officesBaltimore, Charlotte and Knoxville
1,400+
Detection rulesShipped via peer-reviewed CI/CD pipeline
100%
U.S.-based analystsZero offshore escalation paths

24/7

365-day coverage

1,400+

Detection rules

4-tier

Analyst structure

100%

U.S.-based analysts

Analyst Structure

Every alert moves through a defined escalation path. Tier 1 catches it. Tier 2 investigates it. Tier 3 turns it into a new detection. Senior IR leads the response when it matters most.

Tier 1

Alert Triage

  • First responders for all incoming alerts across every client environment
  • Alert enrichment, deduplication, and initial classification
  • 24/7 watch rotation - no gaps, no forwarded voicemails
  • Escalates to Tier 2 on any P2 or higher indicator
Tier 2

Threat Investigation

  • Deep-dive log correlation and attack timeline reconstruction
  • Malware identification, classification, and behavioral analysis
  • Direct client communication on P1 and P2 incidents
  • Escalates to Tier 3 for complex multi-system or identity-layer compromises
Tier 3

Detection Engineering & Hunting

  • Proactive threat hunt campaigns mapped to current adversary TTPs
  • Detection rule authoring, peer review, and CI/CD-tested deployment
  • MITRE ATT&CK coverage tracking and gap analysis
  • Rule performance monitoring - FP rate, signal quality, MTTD impact
Senior IR

Incident Response Lead

  • On-call 24/7 for confirmed P1 incidents and active breaches
  • Executive briefings, board communication, and regulatory guidance
  • Forensic investigation oversight and breach containment strategy
  • Leads the Breach Concierge program for covered organizations

Incident Priority Levels

Every alert is classified before it reaches you, and each priority level has a defined notification path. Response and triage targets are set in your service agreement, scoped to your environment.

P1 - Critical

Active breach, ransomware detonation, confirmed data exfiltration

Phone + email, Senior IR Lead engaged

P2 - High

Confirmed malicious activity, high-confidence IOC match

Email + client portal update

P3 - Medium

Suspicious activity, anomaly requiring investigation

Client portal notification

P4 - Low

Informational alerts, policy violations, routine observations

Included in monthly report

Tooling Stack

Purpose-built for detection engineering. No legacy SIEM tax, no bloated platform licenses - just the tools that actually produce signal at the speed attackers move.

LimaCharlie

Cloud-native telemetry & response platform

OpenSearch SIEM

Log ingestion, correlation & analytics

Microsoft Defender

M365 & endpoint telemetry integration

Entra ID / AD

Identity telemetry & ITDR monitoring

Threat Intel Feeds

Commercial + OSINT IOC enrichment

Detection Pipeline

Git-versioned, CI/CD-tested rule deployment

MITRE ATT&CK

Coverage mapping across all detection rules

Proofpoint / EOP

Email threat protection & phishing analysis

Detection Engineering Pipeline

Every detection rule in production passed through peer review and automated testing before it saw a single client environment. Detection is code - it gets treated that way.

01

TTP Research

Analyst team tracks active threat actor campaigns, newly published CVEs, and emerging attack techniques from commercial and OSINT sources.

02

Hunt Hypothesis

Tier 3 engineers develop a detection hypothesis: what behavior would this TTP produce in telemetry, and where would it appear?

03

Rule Authoring

Detection rules are written against the LimaCharlie D&R engine with test cases. Every rule maps to one or more MITRE ATT&CK (sub)techniques.

04

Peer Review

A second Tier 3 engineer reviews logic, false-positive risk, performance impact, and coverage before the rule proceeds to testing.

05

CI/CD Pipeline

Automated test suite validates rule syntax, logic, and expected behavior against synthetic telemetry before any production deployment.

06

Deploy & Monitor

Rules ship to all applicable client environments. Signal quality (FP rate, MTTD) is tracked continuously and rules are tuned when needed.

What You Can Hold Us To

These are not marketing claims. They are contractual commitments that define how SOClogix operates for every managed client, every day.

  • 24/7/365 SOC coverage - no holidays, no blackout windows
  • 100% U.S.-based analysts - no offshore escalation paths
  • Named analyst contacts for your account
  • Monthly threat reports with alert volume, incident summaries, and recommendations
  • Quarterly detection coverage reviews against MITRE ATT&CK
  • On-site incident response capability across the Baltimore, Charlotte, and Knoxville regions

Ready to see the SOC in action?

Book a technical briefing with our Tier 3 team. We will walk through our detection coverage, show you the tooling, and answer questions about how your specific environment would be onboarded.

Request a Technical BriefingLearn About Managed SOC
Onboarding typically completes within 5 business days
SOC monitoring begins at go-live, not after a 30-day ramp

Free Risk Assessment

25 questions across 5 security domains. Get a personalized PDF report emailed to you instantly.

SOC Briefings Available

Built to Detect. Trained to Respond.

Schedule a briefing with our SOC leadership team. We'll walk through our detection stack, demonstrate a live playbook execution, and talk through what monitoring your environment would look like.

45-minute sessions available for security teams and leadership

Get Managed SOC Pricing

We scope every engagement to your environment and team size - no obligation, no lengthy sales process. We will get back to you within one business day.

(443) 409-5426

Every quotation is built from a scoped count of your real environment. Annual and monthly terms available.